Privacy Policy
Overview
Happied, LLC (Happied) takes very seriously the private nature of your personal information. The privacy of all Happied users, customers, and event attendees is very important. This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, emails, and mobile applications (collectively, the "Service"). The terms "we", "us", and "Happied" refer to Happied, LLC, a Delaware limited liability company with its headquarters in Washington, DC. When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. It is designed to help you understand how we collect and use the personal information you decide to share. Please read this notice carefully and do not hesitate to let us know if you have any questions.
Please note that this Privacy Policy may change from time to time. We will generally post any Privacy Policy changes on this page and notify you via email of any significant changes.
How We Collect And Use Your Information
We may collect and store information about you in connection with your use of the Service, including any information you transmit to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.
In particular, please note the following:
Account Information: If you create a Happied account, we may store and use the information you provide during that process, such as your full name, email address, zip code, and other information you may provide with your account, such as your gender, phone number, and birth date. We may publicly display your first name and last initial, as well as any photo or other content you submit through the registration process, as part of your account profile and in connection with any public reviews you submit. You can modify some of the information associated with your account through your profile on Happied. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by contacting us at info@happied.co.
Activity: We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visits and check-ins, and purchases you make through the Service. We also may store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the "Location Services" settings for our applications in iOS privacy settings.
Account Holder Communications: When you sign up for an account or use certain features, you are opting to receive messages from Happied. Happied will generally allow you to choose to not receive certain types of email communication from us, except for those that are absolutely necessary. Emails will generally contain a link at the bottom to be removed from our mailing list. Additionally, you can manage some of your messaging preferences through your profile settings, but note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Happied. For example, if you change your password, we may send you a notification confirmation that your password was changed for security reasons, including through automated SMS text messages to your phone number. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Service, as well as our efforts to improve the Service. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent solicitations, or requests to exchange reviews for compensation. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on Happied, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our calls with you may be monitored and recorded for quality purposes.
Transactions: If you initiate a transaction through the Service, we may collect and store information about you, such as your name, phone number, address, email, and payment information (such as a credit card number and expiration date), as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties, and third parties may share such information with us, for the same purposes. When you submit credit card numbers, we encrypt that information using industry standard technology.
Different Devices: You may access the Service through different devices (e.g., your mobile phone or desktop computer) and different platforms (e.g., the Happied website or Happied mobile app). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one Happied platform will typically be similarly visible and accessible through all other Happied platforms.
Facebook, Google, Instagram, and Twitter Integrations
If you sign up for, or log into, Happied using a third party service like Facebook or Google, or link your Happied account to your account with a third party service like Facebook, Instagram or Twitter, we may receive information about you from such third party service. If you post content to a third party service through the Service, that third party service will also receive that content, which will be visible to anyone that has access to it through that third party service. We will not view or store any data available to us from your third-party profile without first presenting you with the option to choose for us to not view or store it. Please note that your use of the Service may not be able to be integrated with such third-party profiles unless you opt-in to sharing certain information (for example, your name, email address, and age) from the third-party profile with Happied.
Cookies, Web Beacons and Unique URLs:
Like most sites and apps, Happied makes use of cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called "flash cookies"), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (collectively, “Cookies”) in connection with your use of the Service. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session. Happied will never use cookies to retrieve information from a computer that is unrelated to our Services.
Third Parties:
Certain third parties may receive information about you as follows:
Aggregate or Anonymous Information: We may share user information in the aggregate with third parties, such as businesses that are listed on Happied and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements. We may also disclose anonymized information about your use on Happied, for example if you engage in a transaction in connection with Happied, we may publicly disclose information about the transaction without providing identifying information about you or otherwise disclosing your participation in the transaction.
We may share information from or about you (such as your age and gender), your devices, and your use of the Service (such as which businesses you bookmark or check-into) with businesses listed on Happied. You may adjust your privacy settings to increase or decrease the amount of information we share. Keep in mind that businesses may still see your public activity and posts, and may receive information from or about you when you transact or communicate with them, through Happied or otherwise, regardless of your settings.
Service Providers: We may rely on third party providers to support or provide some of the services that are available through the Service, such as sms texting. We may also rely on third party providers to perform certain services for us in connection with your use of the Service, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Service, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. These third party providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Third party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control.
Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement requests served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public. If you flag or otherwise complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
Business Transfers: We may share information from or about you with our subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires Happied, or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
Minors
Happied does not knowingly collect any information from persons between the ages of 13-17. If we determine that any content has been displayed on our site by someone under the age of 13, it will be removed.
Closing Your Account
You can close your account by clicking the “Deactivate Happied Account” tab under the “More” menu of the Happied app. We will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. Please note that businesses cannot remove their business listings, ratings, or reviews by closing their accounts.
Data Deletion: If an User account is deleted through Profile > Settings, we will remove that data promptly from our database. For further confirmation or instant deletion, please email tech@happied.co.
Data Retention: Data is not archived unless expressly requested. Data is kept for 12 months of history data, using hourly backups to restore the database.
Confidentiality and Third Parties: All user data collected is treated with the utmost privacy and confidentiality. We do not share, sell or otherwise disclose your data to any third parties.
Our Security Precautions
We take security concerns very seriously. We use commercially available means to ensure that sensitive personal and financial information is encrypted. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We use industry standard technical and organizational measures to secure the information that it stores. You can view more info on the data policies here: https://intercom.help/happied/en/articles/8441353-security-protocols.
Links To Other Websites
The Service may contain links to other websites. Happied is not responsible for the privacy practices of third parties or the content of these websites. Except as set forth herein, we do not share your personal information with them. We recommend you read the privacy policies on or applicable to all such third party websites.